CRUISE AND STAY WORLDWIDE PRODUCT – NEW

Also available in the Special Editions range. Cruise & Stay Worldwide, Exclusive Tailor-Made Cruise & Stay Holidays.

TOTALLY WORLDWIDE LAUNCH DATE

The totally new Totally Worldwide brochure will be launched in December offering page after page of multi-centre long-haul tailor made packages.

TOTALLY ONLINE

www.totallyworldwide.co.uk goes live in the new year and has a full electronic version of the new long haul brochure.

TOTALLY COMMERCIAL

Don’t forget Totally Worldwide offers unbeatable prices and pays high commission to agents.

GET TOTALLY INVOLVED

If you're a specialist long-haul agent you can share in the excitement (and profits) by racking the Totally Worldwide brochure and selling the programme. To get totally involved email partnerships@totallyworldwide.co.uk today – somebody will get back in touch straight away.

TOTALLY YEAR-ROUND

The Totally Worldwide programme operates year-round with something for everyone no matter what the season. Rack the brochure and you can start selling now.

TOTALLY UP FOR IT

The dedicated experts on our call centre team simply love a challenge. No matter how complex an itinerary you need priced up you'll find them totally up for it.

WHY THE TRADE NEEDS TAILORMADE SKILLS MORE THAN EVER

Tailor-made travel used to be the sexy end of selling holidays. Agents would all look forward to the customers who came in, wanting to explore exotic places, happy to join-up some of the world's great travel experiences in a different way. We used our specialist knowledge, worked with specialist operators, and delivered something truly special. Consolidation of long-haul specialists has changed that.

Entrepreneurial tour operators have sold out to big business (and who's to blame them?) and just like a fly-and-flop fortnight in Fuengirola long-haul has started to become a commodity, and all the more boring for it. The main effect on agents can be summed up in one word – ‘frustrating'. Back in the days when you could pick up the phone and speak to a specialist with a passion for innovation and a vested interest in pleasing both you and the end customer. Boutique long-haul operators loved a challenge and would be quick to respond with prices and itineraries.

Not so now. Whilst the ‘majors' want long-haul product on their books it works best for them if they can shoe-horn it into their regular booking processes and IT systems. As such, with pressures to drive down booking costs, anything out of the ordinary takes a long time to respond to. All things considered Totally Worldwide is a timely product and good news for those who choose to sell it.

The call centre has dedicated staff who originally learned their trade under the Page & Moy brand. Nobody can doubt that the way the product and the programme have been structured is entrepreneurial and exciting, but it is this depth of human expertise and breadth of experience that will make it happy days all round for retail agents.

RELIVING THE GREAT LONG-HAUL TRADITION

Once upon a time all longhaul was tailor-made. Then, as the majors gobbled-up the long-haul specialists, long-haul became a bit like buying a suit in Marks and Sparks – the jacket and trousers might come in different shapes and sizes, but it was all essentially ‘off the peg'. It made life easier for the operator, but inevitably one holiday started to look much like another. Actually customers looking for a truly exciting and interesting long-haul holiday don't expect life to be easy. Ever since Jules Verne wrote ‘Around the World in 80 Days' the finely tuned logistics involved in exploring the farther flung places of the planet have been almost as much fun as the journey itself.

How reassuring then to dive into the Totally Worldwide brochure and rediscover that the days of the 'Escapade' are back. For clients looking to escape for a week or three there is no better starting place.

WHY CHOICE AND VALUE IS THE WIN-WIN FORMULA

Get a customer hooked on long-haul, give them a great experience and chances are that customer will keep coming back for more, each time being a little more daring and going a little farther afield. The challenge is that you need to be able to offer a long-haul programme with a breadth and depth of product – preferably at a price that doesn't demand a second mortgage. The Totally Worldwide programme cleverly caters for this continually ‘tradingup' market. At one end the well trodden streets of New York, Las Vegas and Miami, at the other the much more exotic byways of Kuala Lumpur, Borneo and Penang. Somewhere in the middle you'll find Cambodia, Jamaica, Vietnam, Africa, Langkawi and many other magical names to conjure with.

Amazingly despite the fact that most of the itineraries are based around scheduled flying the prices look remarkably good value in comparison with other operators.